At PTACUnits, we are committed to delivering your air conditioners, PTAC units, and HVAC products safely and efficiently across Canada and the United States.
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary depending on product availability, seasonal demand, and manufacturer stock levels.
Once your order has shipped, tracking information will be provided via email.
We currently ship to:
For remote areas or special delivery requests, additional shipping charges or delivery times may apply.
Many PTAC units and air conditioning systems are shipped through freight carriers due to product size and weight.
Please ensure:
If your order arrives damaged:
Failure to report shipping damage within the required timeframe may affect claim eligibility.
Delivery times are estimates and may be affected by:
PTACUnits is not responsible for delays caused by shipping carriers or circumstances beyond our control.
Customers are responsible for providing accurate shipping details during checkout. Additional fees may apply for address corrections, reshipments, or returned shipments due to incorrect information.
Canada: 1-514-273-2489 (CITY)
US or Canada: 1-888-643-2489 (MID-CITY)
6637 Jeanne-Mance
Montreal, QC, H2V 4L1
Canada
Phone: 514-273-2489 (CITY)
Email: sales@ptacunits.ca
580 Fifth Avenue #909
New York, NY 10036
USA
Phone: 1-888-643-2489 (MID-CITY)
Email: sales@ptacunits.ca
Thank you for shopping with PTACUnits.
